Governance and Regulation

Savas and Savage Solicitors Ltd is registered in England and Wales under Company Number 05478503. We are an independent law firm, authorised and regulated by the Solicitors Regulation Authority (The SRA). 

The Company has two Directors being Mr Savas Argirou and Mr Kevin Edward Savage who are also the sole shareholders. 

The information on this page is required by the Electronic Commerce (EC Directive) Regulations 2002.

If you ever have grounds to be unhappy with any aspects of our dealings with you then you may in the first instance complain to our Complaints Handling Director, Mr Kevin Edward Savage, by calling, emailing or writing to him and his details are:

ks@savasandsavage.co.uk 

0151-357-2375

20 Stanney Lane

Ellesmere Port

CH65 9AD 

Alternatively you may complain to either the Solicitors Regulation Authority or The Legal Ombudsman depending on the nature of your complaint as to which is the most appropriate body to contact (details below). 

We are authorised and regulated by:

The Solicitors Regulation Authority
The Cube
199 Wharfside Street
Birmingham
B1 1RND

Telephone: 0870 606 2555
Email: info.services@sra.org.uk

The professional rules governing all Solicitors firms can be found on the SRA website.

We are committed to equality of opportunity and all our services are available equally regardless of sex, race, age, disability, sexual orientation or religious belief. 

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority. 

The Legal Ombudsman

If you feel we have provided you with a poor service you can complain to the Legal Ombudsman whose details are: 

enquiries@legalombudsman.org.uk

0300 555 0333

PO Box 6806

Wolverhampton

WV1 9WJ

The firm is not authorised under the Financial Services & Markets Act 2000. We are however included on the register maintained by the Financial Services Authority so that we can carry on insurance mediation activity which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for redress if something goes wrong, is authorised and regulated by the Solicitors Regulation Authority.

If you have any complaints with the service we have provided for you (or about the bill) then please let us know. We will try to resolve any problem quickly and we operate an internal complaints handling procedure to help us to do this. Normally you will need to bring a complaint to the Legal Ombudsman within six months of receiving the final written response from us about your complaint.

You can obtain a copy of our complaints handling procedure by emailing, calling or writing to Mr Kevin Edward Savage (see details above). 

Although the email addresses on this site cannot be used to contact individual solicitors or to obtain legal advice, any personal details that you may send us via any of these addresses will be treated as confidential by us and, if they are kept on file, will be covered by the provisions of the Data Protection Act. However, as the security of information sent by email cannot be guaranteed, we recommend that you do not send us any unsolicited information of a confidential or sensitive nature by email.

Savas and Savage Solicitors Ltd has a zero-tolerance approach to any form of modern slavery and operate a number of policies and comply with the professional standards required of a legal practice to make sure we are conducting business in an ethical and transparent manner.